eHi is driven by the philosophy of "sharing, being environmental friendly, innovating and promoting harmony". We believe that car rental will help create more resource sharing. It is good for utilizing scarce resources, good for offering more transportation options, good for relieving traffic congestions, and good for reducing car emissions. We are also the first car rental company to add alternative energy vehicles into our fleet. By offering efficient car rental services, eHi aims to become a good corporate citizen.
eHi has the culture of innovation. Combining its root from Silicon Valley and the local market dynamics in China, eHi has developed its proprietary, and industry leading fleet management and vehicle dispatching system that integrates GPS positioning, data mining, and cloud technology to form a powerful central data processing center. The data center helps optimize resources and operational efficiency. eHi is among the first in China that applies advance information technology in car rental, and among the first to offer iPhone and Android booking tools. eHi's customers enjoy the convenience of "any time – anywhere" booking from their smart phones.
eHi also has the culture of customer service. eHi's service is professional, reliable and highly efficient. Customer’s satisfaction is our top priority. By continuously developing and improving our products and service, eHi constantly meets the growing demand for car rental services. A series of industry leading initiatives, such as convenient booking and payment options, car delivery and pick-up, multi-location car return service and etc., have made eHi the benchmark of car rental service in China.